This policy describes how Shadow Mountain V, LLC (“Shadow Mountain Games,” “we,” “us”) handles information on shadowmountain.games.
1. Who we are
Shadow Mountain V, LLC
73101 CA-111 Unit 5
Palm Desert, CA 92260
[email protected]
2. What this covers
Visitors to this website and people who email us. It does not cover Apple, Google, or any other store. Their collection is governed by their own policies.
3. What we collect
- Email you send us — whatever you choose to include (name, address, message).
- Server logs — IP address, user agent, path, and time, needed to run the site.
We do not require an account. We do not run advertising pixels, analytics SDKs, or cross-site trackers. We do not use cookies beyond what the host needs to serve the site securely (TLS, load balancing, abuse prevention).
4. How we use it
- Reply to you
- Keep the site up and stop abuse
- Meet legal obligations
We do not sell personal information. We do not share it for advertising.
5. How long we keep it
- Support email — as long as needed to resolve the request, then ordinary business records
- Server logs — typically 30–90 days, longer if needed for security
6. Your choices
Email [email protected] to ask for a copy of what we have, a correction, or deletion. We respond within 30 days. We may ask a follow-up to confirm the request is yours.
California residents: we do not sell or share personal information as those terms are used in CPRA. You may request access, deletion, or correction at the same address. You may appeal a denial by replying with “Appeal” in the subject line.
Where GDPR/UK GDPR applies, we process email to respond to you (contract / legitimate interest) and logs to operate and secure the site (legitimate interest).
7. Children
This site is not directed at children under 13. We do not knowingly collect personal information from them. If you believe we have, write us and we will delete it.
8. Security and where data lives
We are a California LLC. Information may be processed in the United States. No method is perfectly secure. Report a problem to [email protected].
9. Changes
We will change the effective date when this policy changes in a material way. Continued use after an update is acceptance where the law allows.